New and replacement pass applications

Frequently asked questions about applying for school bus passes

How do I apply for a pass?

Most dedicated school services require your child to be registered before being allowed to travel and a pass is issued that proves registration. Check your school's page to see which services do or do not require a pass as a small number of routes allow passengers to just 'turn up and ride'. If your route does require a pass, then visit our applications page for a full list of application forms. 
Applications are accepted throughout the school year. However, most applications for the start of a new school year in September are processed from around March/April of the previous school year and during the school summer holidays. We will publish procedures for renewing an existing pass or making a new application around that time.

Are there different types of passes?

Yes. There are three different types summarised below or see this page for full details.
Priority PhotoCard- this is required on those services that require a pass and the child pays a fare either as cash or through buying a weekly/monthly season ticket. It is valid on one route only and this is shown on the card.

Boarding Pass- this is issued to those who qualify for statutory zero fare status. It is valid on one route only and this is shown on the card. It is usually issued to those who use a specific, dedicated school bus.

School Pass - this is issued to those who qualify for statutory zero fare status. It is not restricted to a specific route and has no route number on the card. It is usually issued to those who use regular service buses rather than a specific, dedicated school buses. It is valid on any reasonable route between home and school only and is not a general travel ticket.

Under 16 PhotoCards or 16-18 PhotoCards, 19-25 Student PhotoCard are concessionary passes and these do not register your child to a school bus- they relate to how you pay a fare. Please see this website for information and how to apply for these types of pass.

Can I travel on a school bus without a pass?  

If your route does need a pass, then a child may not travel until an application has been made and you have received the pass in the post. There are no temporary passes in the meantime. If your route does not require a pass, then you may travel straight away. Check your school's page to see if your route does or does not require a pass.

If the pass becomes lost or damaged, then see the section below. Your child may still continue to travel, but it is the parent's full responsibility to order a replacement straight away as a new pass may take 7-10 working days to be delivered to you. Failure to produce a pass after a reasonable length of time may result in the child being denied travel. Those who have lost a zero fare pass must pay a cash fare in the meantime until the replacement has been received.

Can I have more than one pass?

Our policy is to issue only one pass per child valid on the appropriate bus route from the child's registered home address to school. However, we appreciate there can be genuine circumstances where a child may need two passes, for example, where there are custodial issues. This is ultimately dependent upon the capacity of the bus. Please telephone us for advice on 0113 3481122.

How long will it be before I receive my pass?

For Priority PhotoCard applications, generally it takes around 7-10 working days for the pass to be be delivered to you upon our receiving the form.

For zero fare applications, it can take up to around four to six weeks depending which council area you live under: if you live in Bradford Council's area, the assessment time is '30 school days' and for Leeds Council's area assessment time is '15 working days'.

For Kirklees, Calderdale and Wakefield council areas, please refer directly to those local authorities for their assessment time as they process the applications, not WYCA. However, once they have processed the application, they will send an order to us here at WYCA to produce the pass itself. This will take then 7-10 working days upon receipt of the order.

How do I apply for a statutory zero fare pass?

See this section for further information. If you intend to apply for a zero fare pass, please do not complete the Priority PhotoCard application form as well. 

I’ve lost my pass or it has become damaged, how do I get a new one? 

To obtain a replacement for a boarding type permit (Priority PhotoCard, zero fare Boarding Pass or zero fare School Pass), please ring School Transport on 0113 348 1122 to order a replacement. A replacement pass costs £7 per pass. Please have a debit or credit card to hand when you call. If you had your pass stolen, a replacement is free if you provide a police crime number.  

It is the parent's full responsibility to order a replacement straight away as a new pass may take 7-10 working days to be delivered to you. Failure to produce a pass after a reasonable length of time may result in the child being denied travel. Those who have a lost or damaged zero fare pass must pay a cash fare in the meantime until a new pass has been received.

If you have lost or damaged the Under 16 or 16-18 PhotoCard, 19-25 MCard or any other MCard type product or ticket, please see this section for further details.

Do I need to show or 'swipe' the pass?

If the pass is a yellow 'Priority PhotoCard' just show this to the driver as your child boards the bus, there is no need for it to be swiped. 

If the pass is a zero fare 'School Pass' or 'Boarding pass', then these must be swiped or touched against the ticket machine as your child boards the bus. This is important to do as the bus operator will not receive revenue to pay for your child's journey.

If the pass is damaged and won't swipe, or the ticket machine is not working for some reason, then the driver will tell you what to do. Remember you must order a new pass immediately if it is damaged and won't swipe.

I no longer need my pass/I want to cancel my registration

If for any reason your child no longer needs to use the school bus service during the academic year, return the pass to us at this address:
Education Transport, WYCA, Wellington House, 40-50 Wellington Street, Leeds, LS1 2DE.
For MyBus primary school children, parents should telephone us on 0113 3481122 and cancel their registration.

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