Travel assistance cards
Orange Travel Wallet
What is the orange wallet?
The orange wallet is an easy way for you to let transport colleague in West Yorkshire know that you have a disability and that you may need additional support, assistance or a bit more time.
It is a bright orange travel wallet that has plastic pockets inside. You can keep your travel pass in the wallet, along with any other messages to let transport staff know what help you need.
Who is it for?
Anyone who travels by bus and has a disability.
How do I get an orange wallet?
Orange wallets are free, and you can pick one up from your nearest bus station travel centre. If you can’t get to a travel centre, you can call MetroLine on 0113 245 7676 and we will send one by post.
If you are part of a group or organisation and would like to provide Orange Wallets to your members please contact passrenewals@westyorks-ca.gov.uk
Travel Assistance Cards
These have been designed to help people using public transport and might have certain health conditions, are older or are disabled. They can be particularly helpful for people with hidden disabilities such as visual impairments or learning disabilities, and for people who are afraid of falling.
You can use the card to let the bus driver know about any requirements you may have when getting on the bus.
These cards can also be stored in your orange wallet.
All you need to do is:
- Download the sheet of cards below and print off. Cut out the sheet and keep it with your bus ticket or concessionary travel pass.
- Or take a digital photo and keep it on your mobile device.
- When you get on a bus or train, hold the card up to let the driver, conductor or station staff know what help you need.
Travel Assistance Card (Black & White)
If you need further guidance view our Easyread document.