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COVID-19: Bus and Train service updates

20 January 2022

The Government has reverted to Plan A COVID precautions with effect from Thursday 26 January 2022. Whilst this removes the mandatory requirement to wear a face covering on buses and trains, passengers may still wish to wear one as a precaution for themselves and other people.

Bus and train services remain affected by staff shortages arising from the pandemic with revised timetables and short notice cancellations. Passengers are encouraged to plan ahead and check their journey before travelling.

You should also continue to:

  • Plan ahead and check your journey before you travel.
  • Pay contactless or via mobile apps.
  • Open a window on buses and trains where possible.
  • Regularly wash or sanitise your hands.
  • Consider cycling and walking for shorter journeys.

Further details can be found on the Government's COVID-19 Response page 


 


Bus and Train travel

From Tuesday 30 November, it is mandatory to wear a face covering on public transport and retail areas including all West Yorkshire bus stations unless exempt. 

Those who are travelling are being asked to pay by contactless or via mobile apps, open a window where possible and wash or sanitise hands regularly.

Those exempt from wearing a face covering can download an assistance card to help communicate this to staff on bus and rail services in West Yorkshire. Print them off or take a picture on your phone to show the driver, conductor or station staff know what help you need.

We are continuing to carry out additional cleaning at our bus stations.

We are asking people to check www.wymetro.com and @MetroTravelNews on Twitter for the most accurate information.

For regular updates to bus and rail services see: wymetro.com/plan-a-journey/travel-news/bus-travel-alerts/service-updates/

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Park and ride

Elland Road, Stourton and Temple Green Park & Ride are open. Face coverings are mandatory, unless exempt inside all Park and Ride customer buildings and waiting areas as well as Park and Ride buses.


Travel Centres

Travel Centres are subject to short notice closures due to the COVID-19 pandemic. Opening hours will be as normal unless stated below:

Keighley, contact operator for details. Run by Transdev

MCard customers can still purchase their tickets using alternative methods. Find out more here: m-card.co.uk/where-to-buy/ 


Concessionary travel

In line with concessionary bus pass terms, concessionary passes can only be used after 9.30am Monday to Friday and all day at weekends and public holidays.

Pass holders who have a pass due for renewal can still renew online at wymetro.com. 

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