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COVID-19: Bus and Train service updates

25 February 2021

National lockdown is now in place for England. You should only leave home for specific reasons and reduce your journeys.

This means that:

  • People can still travel for work (where you cannot reasonably work from home), education, health and caring purposes, to visit your support bubble, attend medical appointments, shopping for essentials, for outdoor exercise and for animal care. 
  • If you need to travel you should stay local – meaning avoiding travelling outside of your village, town or the part of a city where you live – and look to reduce the number of journeys you make overall.
  • Public transport is available for those who need it but capacity is limited to maintain social distancing. We ask that passengers allow extra time, consider the time of day they travel, follow social distancing guidelines, wear a face covering and check their journey before setting off.
  • Avoid sharing cars with people from other households (outside your support bubble) and where it is unavoidable, all travellers should wear a face covering and ensure good ventilation.
  • Cycling and walking journeys should be considered if it is possible to do so.

Click here for the latest Government COVID-19 travel advice.


Travel to vaccination centres 

The West Yorkshire Combined Authority has announced several measures to assist local people in getting to community vaccination centres by public transport.  Four larger community vaccination centres for West Yorkshire have been confirmed at: 

  • Elland Road Stadium, Leeds 
  • Jacobs Well, Bradford 
  • John Smith’s Stadium, Huddersfield 
  • Spectrum Community Healthcare CIC, Wakefield 

Vaccinations are also taking place at other venues across your community. Check your appointment letter before setting off. 

With effect from Monday 8 February the West Yorkshire Combined Authority is putting in place extra measures to assist local people access vaccination: 

  • Concessionary Travel - Rules around concessionary travel will be relaxed as holders of free bus passes issued to older and disabled people will be able to travel free on local bus services before 9.30am if they are going to or from a coronavirus vaccination appointment. Pass holders will be asked to show their appointment letters, texts or emails to the bus driver. Otherwise, Concessionary Travel Passes can be used after 9.30am weekdays and all day at weekends and public holidays. 
  • Wayfinding - Directional posters at nearby bus stations to main vaccination centres. 
  • Leeds - the Elland Road Park & Ride service will operate with buses at least every 10 minutes between Boar Lane in the City Centre and the vaccination centre. A new bus stop close to the centre will be provided. 
  • Huddersfield - a regular shuttle bus will be operating between Huddersfield Bus Station, the Rail Station and John Smiths Stadium. 
  • Wakefield - the route of the Wakefield Free City Bus has been altered to serve Spectrum Community Healthcare CIC providing links every 10 minutes from Wakefield Westgate and Kirkgate rail stations and Wakefield Bus Station. 

Full timetable information is available here  

We are reminding passengers to wait to be invited by the NHS before travelling to vaccination centres 

If you are travelling home via public transport after your vaccination, you will still be required to wear a face covering and follow social distancing guidelines.  


Bus and Train travel

Those who are travelling are being asked to pay by contactless or via mobile apps, wash their hands before and after their journey, wear a face covering and allow more time as services may be full.

It is mandatory that people to wear a face covering on public transport and across all Bus Stations, Interchanges and Travel Centres including retail outlets with exemptions for the very young and those with disabilities or breathing difficulties. Those exempt from wearing a face covering can download an assistance card to help communicate this to staff on bus and rail services in West Yorkshire. Print them off or take a picture on your phone to show the driver, conductor or station staff know what help you need.

The changes that have been made to services in response to the COVID-19 pandemic mean printed information at bus stops, real-time or journey planner information may be out of date. We are working to address this but in the meantime we are asking people to check www.wymetro.com and @MetroTravelNews on Twitter for the most accurate information.

For regular updates to bus and rail services see: wymetro.com/plan-a-journey/travel-news/bus-travel-alerts/service-updates/

We are continuing to carry out additional cleaning at our bus stations and interchanges and have made modifications to create space to support social distancing. Signs and information are being provided across the bus network to help people maintain social distancing and travel safely.

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Park and ride

Elland Road Park & Ride is open and we ask that customers adhere to social distancing and safety guidance on site and when travelling. Face coverings are mandatory (unless exempt) on all buses and within customer waiting areas. 

Elland Road Stadium vaccination centre - Elland Road Park & Ride service will operate at least every 10 mins between Boar Lane the vaccination centre at the Centenary Pavilion and Elland Road car park. There will be a new bus stop provided close to Centenary Pavilion. 

Full timetable information is available here  

Temple Green is currently being used for COVID-19 testing. 


Travel centres

In line with current government guidelines, we are pleased to announce that our Metro Travel Centres will re-open from Monday 1 March 2021. Should you require any assistance before our Travel Centres re-open, please contact MetroLine 0113 2457676.

MCard customers who still need to travel can purchase their tickets via alternative methods. Find out more here: m-card.co.uk/where-to-buy/ 

Opening hours will be as normal unless stated below:

Monday 1 March
Halifax Closed
Pontefract 9:15 – 16:45

Tuesday 2 March
Halifax Closed
Pontefract 9:15 – 16:45

Wednesday 3 March
Castleford closed as normal
Pontefract 9:15 – 16:45

Thursday 4 March
Pontefract closed as normal

Friday 5 March
Halifax closed
Pontefract 9:15 – 16:45

Saturday 6 March
Halifax closed

Other Travel Centres:

Keighley, contact operator for details. Run by Transdev


Concessionary travel

From Monday 8 February, concessionary pass holders can travel before 9:30am if they are travelling to or from a vaccination appointment. Pass holders will be asked to show their appointment letters, texts or emails to the bus driver. Otherwise, in line with concessionary bus pass terms and to manage capacity available on the network, concessionary passes can only be used after 9.30am Monday to Friday and all day at weekends and public holidays. 

Due to the temporary closure of Travel Centres, senior and disabled bus passes which have expired will still be accepted until 31 March 2021. 

Pass holders who have a pass due for renewal can still renew online at wymetro.com. 

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Access bus

AccessBus is operating a limited service for existing customers who need to travel for essential shopping and is being limited to five passengers per vehicle to enable social distancing. The service is currently operating across all districts and face coverings must be worn on the bus. As capacity is limited, we are encouraging people not to use AccessBus if they have other alternative methods of getting shopping.

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